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Stillwood Institute

Privacy Policy

Last updated: September 2026

How Stillwood Institute collects, uses and protects personal information when you visit this site or buy the online course.

1. Information we collect

When you buy the course we collect your name, email address, billing country and order details.

When you simply browse the site we collect basic technical information such as pages visited and approximate location, used to understand how the site is used.

We never see or store your full payment card details — these are handled directly by our payment provider.

2. How we use it

To give you access to the course, send order confirmations and access details, answer your questions, handle refunds, comply with tax obligations, and — only if you agree — send occasional emails about our courses.

3. Who we share it with

We share data only with the service providers that make the store work: our payment and order provider, our email provider and our hosting provider. They may process it only on our instructions.

We never sell your personal data.

4. Cookies

We use essential cookies to keep the site and checkout working, and analytics cookies to understand how the site is used. You can block cookies in your browser settings, though the checkout may not work correctly without the essential ones.

5. How long we keep it

Order and invoicing records are kept for as long as tax law requires. Other data is kept while your course access remains active, or until you ask us to delete it.

6. Your rights

You can ask for a copy of your data, ask us to correct or delete it, object to marketing emails, or ask us to restrict how we use it. Write to the contact address published on our Contact page and we will respond.

7. Security

The site is served over an encrypted connection and payments are handled by a PCI-compliant provider. No system is completely secure, but we take reasonable steps to protect your information.

To be completed

Registered company details and the specific analytics and email tools used still need to be supplied.

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